AI to replace human jobs?

Noor Wizadry Shaqil Aiman Noorwizam

Artificial intelligence (AI) is a broad part of computer science tasked with establishing intelligent machines designed to accomplish tasks that usually require human insights. The use of AI to optimise operations and processes has hastened the departure of several workforces in a range of businesses, from manufacturing to customer support and beyond.

To put it in simple terms, AI will be looking to replace people’s work in the future. Employees in healthcare, agriculture and manufacturing could all anticipate hiring instabilities due to AI. It isn’t all disappointing news. AI is expected to bolster demand for workers, particularly in machine learning and software engineering.

Let’s have a brief look at some of the jobs that AI and robots will soon replace:


Although editing seems more difficult in tone, clarification, and other factors, proofreading is much easier. Identifying grammatical errors, grammar and sentence structure errors, and other errors could be advanced using specialised applications. Grammarly, for instance, is among the most well-known applications used by experts for this aim.

Customer service representatives:

Customer service representatives do not need a high degree of social or emotional development to do their jobs. Today, numerous businesses depend on AI to respond to frequently asked enquiries and provide support for customers. Chatbots have become an essential element of customer engagement. They also cover a wide variety of internal questions, among other topics.

Retail services:

Automated services have taken over people who work in sales. Robotic systems are looking to replace retail jobs in several shopping centres to understand customers’ behaviour fully. AI could rapidly become involved in various vendors concentrating on self-ordering and payment options. Furthermore, enhanced data analysis of intelligent machines reveals additional items that customers may be keen on in the years ahead.
Human creativity has no bounds. Critical planning, leadership, resolving conflict and bargaining, emotional stability, and compassion are all qualities that AI will never be able to replace.

These are some of the jobs that AI won’t replace:

Event Coordinators:

Coordinators coordinate various activities and people to ensure the success of any event. They also have a strong vision and organisation that robots do not.

Graphic Designers:

To come up with new, graphic designers merge art and methods. Understanding what another person needs requires time because everyone has different requirements, preferences, and interests. Furthermore, each client will request unique needs and anticipate a graphic designer to produce specifications. Robots lack the necessary skills and talents for this task.

Chief Executives:

Managing an entire organisation is not easy or can be done by machines. They necessitate various leadership skills, which they cannot teach to a device. The leader must encourage their group, handle conflicts, guide them, and do many things. Several of the chief executives’ responsibilities is to work with the company’s workforce.

Artificial intelligence is predicted to usher in a similar type of technological advancement. AI will conduct modifications to the old fashioned way of performing responsibilities, and it will provide a new source of jobs. As an outcome, the next generation of workers will need to undergo a similar transformation.

All mechanical tasks will be performed efficiently by AI robots. Automated systems cannot achieve most analysis tasks that require analytical thinking. On the other hand, human resources will be needed to enhance their skills regularly to remain competitive.

AI will not take over all tasks. Humans and artificial intelligence could work together