Network Engineer ( 2nd Level )








Full Time




IX Telecom Sdn Bhd

About IX Telecom

IX Telecom is a global, award-winning Virtual Network Operator (VNO) that offers internet connectivity, SD-WAN, and managed services. Our solutions can be deployed in more than 200 countries and territories to support global businesses.

We provide a seamless, more innovative network and internet access experience to ISPs, system integrators, agencies, financial institutions, MNCs, airlines and embassies worldwide. Delve into borderless connectivity with IX. Join us by applying for the job vacancy below.

Job Description

Funky Responsibilities:
🚀 Level 2 Troubleshooting Guru – You’re the tech funkadelic troubleshooter extraordinaire!
🤝 Lead the tech groove and coordinate with partners and your tech-savvy squad for some epic troubleshooting and preventive maintenance action.
📜 Whip up those technical documents like a tech rockstar – ATP, RCA, RFO, MOP, HLD, LLD, and more, it’s your tech remix!
📢 Rock that communication with the Customer Resident Engineer – you’re the tech messenger ensuring speedy incident resolutions for all tickets!
🤝 Jamming with customers and end-users – you’re the tech maestro bringing clarity and understanding to the tech scene.
🌐 If the tech scene gets wild, you’re on the spot with onsite troubleshooting – you’re the tech superhero!
🎓 Teach and train your fellow squad members to level up their troubleshooting skills – you’re the tech mentor!


Requirements that Make You a Tech Legend:
🌐 You’ve got the lowdown on WAN Architecture – you’re the funk master of wide area networks!
🌐 TCP/IP and Protocols are your groove – you’re the tech linguist who speaks the language of the internet!
🌐 Routing protocols like BGP, IS-IS, MPLS, OSPF are your jam – you’re the tech navigator of data highways!
📜 Certifications are your badges of honor – they’re like the funky bling of the tech world!
🔌 You can configure network devices with style – Routers, Switches, Firewalls, Access Points, Wireless Controllers, it’s all in your tech toolbox!
🤝 Team player extraordinaire, always ready to jam and groove to boost your knowledge and skills.
🌅 You’re the tech party starter – ready to work after hours, on weekends, and even on holidays, because tech never sleeps!
🎯 You thrive under pressure and rock with minimal supervision – you’re the tech rockstar!
🗣️ Your communication and customer management skills are on fire – you can drop tech solutions and action plans like a tech poetry slam!
🔥 You’re familiar with the hottest tech brands – ZTE, Huawei, Cisco, Juniper, and more – you’re the tech trendsetter!

Get ready to tech-funk your way into the future! 🚀🎵💻