Engineering Intern











IX Telecom Sdn Bhd

About IX Telecom

IX Telecom is a global, award-winning Virtual Network Operator (VNO) that offers internet connectivity, SD-WAN, and managed services. Our solutions can be deployed in more than 200 countries and territories to support global businesses.

We provide a seamless, more innovative network and internet access experience to ISPs, system integrators, agencies, financial institutions, MNCs, airlines and embassies worldwide. Delve into borderless connectivity with IX. Join us by applying for the job vacancy below.

Job Description


  • Work in 12-hour shifts in a rotating 24×7 schedule. You will have roughly 15 working days and 15 days off per month
  • Proactively monitor network equipment for local and global customers using monitoring tools (Solarwinds NPM and Nagios)
  • Assist our NOC Analyst with communication with customers and providers via email and telephone
  • Assist our NOC Analyst in performing Level 1 troubleshooting of network issues
  • Keep track and update tickets and documentation on pending/resolved issues

Internship Objective:

  • Share and expose the trainees with real-life working environment in IX Telecom
  • Educate trainees with essential knowledge in the telecommunications industry
  • Conduct hands on training on Cisco Routers & Switches configuration

Internship Outcome:

  • Trainee’s understanding of what IX Telecom offers to the telecommunications industry
  • Trainees are able to handle issues and enhance their technical skills in the networking area
  • Trainees are able to perform basic configuration of Cisco IOS on Router and Switch with a practical project


IX welcomes students who are studying in these courses below:

  • Telecommunication
  • Networking System
  • Electrical/ Information Technology

What we are looking for:

  • Diploma/degree students at the time of the internship
  • Good in English & Bahasa Malaysia (Others will be advantages)
  • Able to put your knowledge and skills into practice
  • Participate, engage and embody the role of a full-time employee. Even if you are an intern, show your employer and fellow employees your skills and abilities through projects, leadership opportunities and activities
  • Outgoing and fun personality

IX Telecom is award-winning global connectivity, SD-WAN, and managed services provider for global businesses with coverage in more than 200 countries and territories. We simplify global access and ensure premium services at affordable pricing for any enterprise. IX offers one-stop-shop solutions in SD-WAN, global internet service, network connectivity, managed services, data center & colocation, network monitoring, managed equipment, and other professional services.